1 reviews | Active since Jan 2016
2 weeks no ACTIVATION OF SIM
<p>Stood in que for 6 hours for the black friday deal. got approved the next day. almost two weeks later mtn cannot activate my sim and give me a sim card loaded with the black friday special. despite several calls and visits all i get from consultants is their are working on it. working on what? why are there so many complaints here for mtn. i assumed i was dealing with a competant company. </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the application has been finalized and a new mobile number has been created for the new line, we have requested the consultant who captured the application to assist and contact you.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the application has been finalized and a new mobile number has been created for the new line, we have requested the consultant who captured the application to assist and contact you.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***