DV
Davisen V
1 reviews | Active since Mar 2015
04 Jun 2015, 13:50
2 Weeks and still no contract
Hi,<br> <br> I signed up for an Mtn contract 2 weeks ago just having cancelled my previous CellC contract. My number was to be ported over to Mtn.<br> <br> I have received no update on the procedure and am having to spend money everyday on airtime and data. <br> <br> Nothing has been done for 2 WEEKS. <br> <br> Please advise on this or should I go back to the store and cancel this contract before it starts ?<br> <br> Thanks.
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MTN South Africa's replyOfficial
09 Jun 2015, 11:23Hello dnviper76,
Thank you for your post.
Please accept our apologies for the inconvenience experienced
According to our records your contract line is active.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced
According to our records your contract line is active.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
MTN South Africa's reply09 Jun 2015, 11:23
Official
Hello dnviper76,
Thank you for your post.
Please accept our apologies for the inconvenience experienced
According to our records your contract line is active.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced
According to our records your contract line is active.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***