MB
Marcel B
1 reviews | Active since Jul 2011
28 Oct 2016, 07:18
2 months waiting for Customer service to call
<p>It has now been 2 months since I was promised a new MTN Fibre to Home router. Numerous calls and even Hello Peter complaints later MTN is too arrogant to deliver on their promise and/to render an explanation for their non-existent after sales service. Every I am promised that the “relevant” department will contact me ..but nothing.</p> <p>I hereby dare MTN to do the following:</p> <p>1. Get you Group Head of Customer Service to call me and explain the wilful avoidance to contact me or to deliver on your promise</p> <p>2. Furnish me with the contact nr of the Consumer Ombud's nr</p> <p> </p> <p>Their service is pathetic and disgraceful!</p>
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