WD
Warren D
1 reviews | Active since Oct 2010
23 Jun 2015, 13:00
2 months and no stock!!!!
How can MTN advertise a phone in 2 Yello traders but no branch has ever received stock of the phone???? This is ridiculous, I have been waiting for nearly 3 months to upgrade but you do not have stock of the phone. Do you want me as a client or not????? When I call a branch or head office everybody just says that they cannot communicate with the warehouse and I must just place an order an wait. Well i've been waiting for 2 months now!
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MTN South Africa's replyOfficial
26 Jun 2015, 11:11Hello Warren123,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes and we certainly do want you as a client.
We currently do not have stock of the Huawei Mate 7 however we do have your details and we will ensure that we contact you as soon as we receive stock.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Senzo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes and we certainly do want you as a client.
We currently do not have stock of the Huawei Mate 7 however we do have your details and we will ensure that we contact you as soon as we receive stock.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Senzo
REQ:***
MTN South Africa's reply26 Jun 2015, 11:11
Official
Hello Warren123,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes and we certainly do want you as a client.
We currently do not have stock of the Huawei Mate 7 however we do have your details and we will ensure that we contact you as soon as we receive stock.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Senzo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes and we certainly do want you as a client.
We currently do not have stock of the Huawei Mate 7 however we do have your details and we will ensure that we contact you as soon as we receive stock.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Senzo
REQ:***