jP
john P
1 reviews | Active since Aug 2015
29 Sept 2015, 16:07
2 months and no solution
When someone phones the call is cut off and I am unaware that it has been made.All I see is missed call.<br> It is only when the caller phones again that the call comes through.<br> This is very frustrating to me and my callers as they have to phone twice to get hold of me.Some callers think I have cut them off and do not phone back so I am losing business.<br> I have decided to not pay the account and wait for M T N to sue and will then defend and institute a counter claim for my losses.
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Replies (1)
MTN South Africa's replyOfficial
30 Sept 2015, 11:38Hello barracuda1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier , i have logged a request with our coverage department ref -SMC/***
Thank you for bringing this matter to our attention and we are anxious to retain you as a satisfied customer.
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier , i have logged a request with our coverage department ref -SMC/***
Thank you for bringing this matter to our attention and we are anxious to retain you as a satisfied customer.
Regards
Rosetta
REQ:***
Best regards,
MTN South Africa's reply30 Sept 2015, 11:38
Official
Hello barracuda1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier , i have logged a request with our coverage department ref -SMC/***
Thank you for bringing this matter to our attention and we are anxious to retain you as a satisfied customer.
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier , i have logged a request with our coverage department ref -SMC/***
Thank you for bringing this matter to our attention and we are anxious to retain you as a satisfied customer.
Regards
Rosetta
REQ:***
Best regards,