LN
Lulu N
1 reviews | Active since Jun 2015
06 Jan 2016, 09:22
1G special
I bought a 1G at R160. 00 from MTN in the beginning of December where I received another free Gig that was going to expire in a month's time. Before the end of December 2015 I finished the 1st gig and started to use the second one. On the 6th of January while I still had 887 mb left on my phone MTN decided to take that data that was left saying it has expired.How possible is that after I paid R160 and was told that the free one expires after a mnth...
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MTN South Africa's replyOfficial
08 Jan 2016, 10:36Hello refer,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The one gig data expires in one month as per the business rule.
You may follow the below link to see MTN's data validity period.
https://www.mtn.co.za/pages/website_legal.aspx?termsID=354
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The one gig data expires in one month as per the business rule.
You may follow the below link to see MTN's data validity period.
https://www.mtn.co.za/pages/website_legal.aspx?termsID=354
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply08 Jan 2016, 10:36
Official
Hello refer,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The one gig data expires in one month as per the business rule.
You may follow the below link to see MTN's data validity period.
https://www.mtn.co.za/pages/website_legal.aspx?termsID=354
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The one gig data expires in one month as per the business rule.
You may follow the below link to see MTN's data validity period.
https://www.mtn.co.za/pages/website_legal.aspx?termsID=354
Regards
Thabelo
REQ:***
Best regards,