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I’ve received the worst experience with the month to month home Wi-Fi I signed up for. The agent I spoke gave me false information over the phone, when I called to query the bill the agent I spoke to couldn’t give me clarity on the questions I had. She then transferred me to the department that assisted with the sign up only for the agent on the other end to stay completely silent after explaining my issue. I’ve requested a recording of the call so I can escalate this to the consumer commission, it’s been hours with no response or recording. Their sales agents a very *********, you do not tell a customer something that is incorrect especially if it will place the person in financial distress and affect their credit record just because you want to make a sale, I’m sick of companies allowing their agents to get away with such