1 reviews | Active since Mar 2009
15TH COMPLAINT STILL NO FEEDBACK DISGUSTED!
I HAVE WRITTEN SEVERAL COMPLAINTS OVER THE LAST FEW MONTHS, SPOKE TO SUPERVISORS TO NO AVAIL!<br> I GET SOME SADDISTIC RESPONSE SAYING I WILL HAVE FEEDBACK SHORTLY YET NOTHING.<br> THIS QUERY FOR REVERSAL HAS BEEN GOING ON SINCE MARCH, IT WAS CONFIRMED TO BE BY SHIRLEY MVAKALI AS WELL AS OTHER CONSULTANTS ON HELLO PETER THAT A REVERSAL WILL BE DONE, SINCE MY CONTRACT WAS INCORRECT AND THE PROVISIONING FOR DATA WAS NOT ALLOCATED CORRECTLY, I WAS ADVISED ON HELLO PETER THAT THIS WILL BE BACKDATED TO THE START OF MY CONTRACT, NOTHING HAS HAPPENED.<br> DUE TO THE DELAY IN THIS, I HAVE NOT BEEN ABLE TO USE MY CONTRACT THIS YEAR AND I REFUSE TO PAY FOR SOMETHING I CANNOT USE AND IS NOT MY FAULT.<br> I WANT THE DATA TO BE SORTED OUT, THE REVERSAL TO BE DONE AS WELL AS THE MONTHLY FEES TO BE REVERSED FOR ALL THE MONTHS I DID NOT USE IT, I EVEN STILL PAID TWO MONTHS WHILE NOT IN USE FOR NOTHING.<br> IF POSSIBLE, PLEASE NOT ONLY WRITE OFF EVERYTHING BUT RATHER CANCEL THIS USELESS CONTRACT, IT HAS BEEN A NIGHTMARE DEALING WITH MTN, IF I DO NOT GET FEEDBACK IN 48 HOURS, I AM GOING TO THE MEDIA WHERE MY SISTER WORKS , 702 AS WELL AS LEGALLY! SORT THIS OUT!!! I HATE MTN! REFER TO REFERENCES ON SYSTEM
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. We are still awaiting feedback from our teams.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. We are still awaiting feedback from our teams.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
