1 reviews | Active since Dec 2018
15 years of loyalty and I am leaving
On Saturday, I phoned in to preform a SIM swap, after much frustration I managed to speak to a supervisor. What I am the most upset is firstly her lack of understanding, secondly her lack of trying, when I mentioned that I am going to port my number to V/c, she was totally apathetic towards that, not even trying to save me, or trying to help me. I asked her how long she had a MTN number, it turned out that she does not even have an MTN number (wow, that's loyalty, you work for a company, but you don't support them, or is it more that she knows what hell they put us through) further it turned out that she is only active for something like 10 years. Well done MTN after 15 years of loyal patronage I am leaving to go to Vodacom
Your unapologetic response to my complaint is just another nail in the coffin for MTN, by the looks of the response I can almost guarantee you have not even investigated or listen to the calls.
So you say it is a choice, my choice is to port to Vodacom! thank you for your unapologetic, rude, uncaring, response! bye bye MTN
It seems that all the MTN employees is like, O well, if you want to leave, then leave! really! it seems that you have the banks attitude, to big to fail.
Wink, wink, look at Cell C, they are failing!
Your unapologetic response to my complaint is just another nail in the coffin for MTN, by the looks of the response I can almost guarantee you have not even investigated or listen to the calls.
So you say it is a choice, my choice is to port to Vodacom! thank you for your unapologetic, rude, uncaring, response! bye bye MTN
It seems that all the MTN employees is like, O well, if you want to leave, then leave! really! it seems that you have the banks attitude, to big to fail.
Wink, wink, look at Cell C, they are failing!
Thank you MTN, but no Thank you anymore for uncaring, unapologetic, bad services!
Thank you MTN, but no Thank you anymore for uncaring, unapologetic, bad services!