AS
Andiile S
1 reviews | Active since Jun 2015
15 Jun 2015, 10:10
141
It is a nightmare recharging on my mtn phone because i will receive a thousand sms's promoting something that i am not interested in. Even if i can recharge ten times in one day i will receive them with every recharge no matter how small the amount is. it is very frustrating and irritating. i am even thinking of changing networks because that is just unnecessary and stupid. Mtn please do something because i am close to changing networks.<br>
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Replies (1)
MTN South Africa's replyOfficial
17 Jun 2015, 09:58Hello Andilie1987,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply17 Jun 2015, 09:58
Official
Hello Andilie1987,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,