135 Agents aren't trained properly and ***********. Stores are also not properly supported or trained.

135 agents are useless. They make too many mistakes on. my account. As an ex MTNer, we sorted problems out quicker than being sent round the block and then around the country. MTN does not offer customer services any more, but endless frustration. Before we were centralised and everyone worked as a team. Today is so divided into so many blocks you become stagnant. Cancelling my contracts.