YN
Yogandhri N

1 reviews | Active since Oct 2016

22 Nov 2017, 13:22

12 DAYS LATER AND NO RESPONSE

I cancelled my contract on the 10th of November 2017 , I spoke to Banele with a reference ********** 44. By all means, the contract was apparently cancelled, and number changed to MTN pay as you go . I asked Banele for a cancellation letter, he advised that he would send the letter as soon as the call was dropped .

12 days later, there is no cancellation letter, no response whats so ever.

Please can someone address the issue and send me a cancellation letter ASAP.

Cell Number : ********** 521 Account : A ********** Email : **********

Regards,

0
Replies (2)
YN
Yogandhri N's update01 Dec 2017, 16:49
Reviewer Update
Hi MTN, I have not received any response regarding this nor a paid up letter . Please advise on the status ? Regards
YN
Yogandhri N's update03 Feb 2018, 10:47
Reviewer Update
MTN YOU HAVE PLACED MY PAID UP ACCOUNT ON A LEGAL STATUS WITH TRANSUNION . I WANT THIS MATTER RESOLVED ASAP. MY CREDIT SCORE NEEDS TO REFLECT THE WAY IT WAS .