1 reviews | Active since Jun 2022
*****
Good day I would like to get assistance on cancelling my contract . I had a month to month data contract and was told that I can cancel it any time. After been shunted around for days on weeks ,it still cannot get cancelled.I am been forced into this contract. I called 135 on numerous occasions and was asked to go into the store.been to the store on few occasions .returned the router and completed all the necessary paper work. I am still receiving a bill and was now told I must submit a IRMS Number to cancel. As per 135 consultant I must submit a IRMS number which I will obtain at the store. When at store I was told the IRMS number is not yet available as it is generated online.3 week later. How am I supposed to cancel this?will I be paying for a service I am not using? Please go into your system and check when last I used data. This is ***** and I demand a response. I will definitely escalate this. The number in connection is ***
