JB
Jan B

1 reviews | Active since Mar 2009

19 Jun 2017, 10:38

11 days, no contact

<p>11 days since my review here. I got a response that someone will contact me and help me. Nothing happened. Same with my email complaint 12 days ago. Computer generated response, no one contacted me. Nice...</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 Jun 2017, 10:36
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. We sent you an email requesting for more information on this matter, please reply so we can assist.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Complaints Management Team
Itumeleng

Best regards,