RN
Rayner N
1 reviews | Active since Jul 2015
22 Jul 2015, 08:43
100 calls now!
My account was suspended about a week ago, I have tried to phone the call centre more than 100 times now! Each time I get put through to the contract centre and then get cut off. This is really ridicules. I have sent at least 10 emails to get any feedback but to no joy. Is this how MTN treats there clients?
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MTN South Africa's replyOfficial
28 Jul 2015, 08:57Hello ITWRayner,
Thank you for bringing this to our attention.
We apologize for your inconvenience experienced. Kindly note it was not our intention to dissatisfy you in any way.
Our system shows that your number is now active, and was suspended cause the payment was made but incorrect reference number supp****.
Regards
Lorraine
Thank you for bringing this to our attention.
We apologize for your inconvenience experienced. Kindly note it was not our intention to dissatisfy you in any way.
Our system shows that your number is now active, and was suspended cause the payment was made but incorrect reference number supp****.
Regards
Lorraine
Best regards,
MTN South Africa's reply28 Jul 2015, 08:57
Official
Hello ITWRayner,
Thank you for bringing this to our attention.
We apologize for your inconvenience experienced. Kindly note it was not our intention to dissatisfy you in any way.
Our system shows that your number is now active, and was suspended cause the payment was made but incorrect reference number supp****.
Regards
Lorraine
Thank you for bringing this to our attention.
We apologize for your inconvenience experienced. Kindly note it was not our intention to dissatisfy you in any way.
Our system shows that your number is now active, and was suspended cause the payment was made but incorrect reference number supp****.
Regards
Lorraine
Best regards,