1 reviews | Active since Jan 2017
10 years to get a contract phone!!!
<p>App**** for a new contract phone which has been approved. Its been almost a month now and I am still waiting for the phone to arrive, meanwhile the consultants at Mtn Sandton City keep saying "tomorrow"!!!!! Thabo Modiko does not even respond to my emails nor do they answer their calls!</p>
Dear Gwen,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that we have escalated your query to MTN Sandton City Management. We are awaiting feedback from them as to the progress of your handset delivery.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind regards
MTN SA -
Dear Gwen,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that we have escalated your query to MTN Sandton City Management. We are awaiting feedback from them as to the progress of your handset delivery.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind regards
MTN SA -