10 out of 10 for *** service

<p>good day.I am trying to be positive here but is difficult when dealing with mtn insurance/ mtn call centre.i have been fighting with since the 3rd of the month just got off the phone with a agent there are so rude.the first agent i spoke to took my cell no so he can check my claim and then with mtn great coverage i was then cut off and do you really think he will call you back.mtn insurance are charging me 3 times the among i must pay with extra does make sense.that what happens if you dont check your statements.i will only be paying the amont i always pay or maybe i must go to the police station and open up a case against your insurance department?now to regards with my phone.....can you please tell me how long it will take for spares for the device ?or new device every time i call i get a different answer?so i dont know really if i can trust you guys.looks like lying is part of the job description.....thanks had to buy another phone in the mean time for your useless service we pay for...</p> <p>Regards</p> <p>Llewellyn</p> <p> ********** 062</p> <p> </p> <p> </p>