10 months & still no resolution

Good day,<br> <br> A month ago I had posted a Hellopeter complaint amount an issue which has been going on for the past 10 months. Simply put, MTN has ****** my money and refuses to return it. <br> <br> To sum it up, I had requested for my contract to be cancelled at the end of April 2015. (I have the reference numbers for this.) Guess what though, it was not cancelled as requested. I followed this up and tried numerous times to have it cancelled, and each time I was promised that it would be. It was only finally cancelled 4 months later.<br> <br> I was subsequently charged for May (R374,55), June (R451), July (R455,84) and August (R593,11). This totals R1874,50 which I WAS NOT liable for and should be refunded to me.<br> <br> On my previous Hellopeter complaint I received a reply from MTN on 28 Jan that I would be credited and provided with a refund. \The reference number for the request logged is REQ:***.\"<br> <br> This has still not happened. No surprises.<br> <br> The guy who rep**** was Tim. \"MTN Complaints Management Team: REQ:***\"<br> <br> Will this matter ever be sorted out??"