1 reviews | Active since Oct 2017
10 months amd no refund
Last week I posted here with a complaint of how MTN *******ly charged me for 9 months and refunded the money on my MTN acccount and I made a request to have the money be transeferred to my bank account. After posting here someone called me took my banking details and promised to send me a reference number but no such thing happened. Now when I am trying to find out what is happening I get no reply from MTN. Can I know when will i get my refund please?? concerns phone number: ********** 469 Dr Kumaren Ramsamy
Thank you for your post,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly reply with your ID number in order for us to investigate and resolve your problem accordingly.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly reply with your ID number in order for us to investigate and resolve your problem accordingly.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,