JF
Jessica F
1 reviews | Active since Jan 2015
19 Jun 2015, 09:48
10 calls - every one dropped!
I am currently on the phone with Cell C to take over my contract. <br> Since MTN took over from Nashua Mobile I have had nothing but disgusting service. <br> Had enough!!!!!
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Replies (1)
MTN South Africa's replyOfficial
30 Jun 2015, 10:32Hello Jess Fischer,
We do apologize for any inconvenience caused and for the breakdown in service you might have experienced.
We've perused your account and see that you've contacted us for a couple of issues (data charges, hardware fees and a package migration). All of which we see was responded to accordingly.
At this point & time, if you wish to approach the intended service provider we cannot stop you in doing so.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We do apologize for any inconvenience caused and for the breakdown in service you might have experienced.
We've perused your account and see that you've contacted us for a couple of issues (data charges, hardware fees and a package migration). All of which we see was responded to accordingly.
At this point & time, if you wish to approach the intended service provider we cannot stop you in doing so.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply30 Jun 2015, 10:32
Official
Hello Jess Fischer,
We do apologize for any inconvenience caused and for the breakdown in service you might have experienced.
We've perused your account and see that you've contacted us for a couple of issues (data charges, hardware fees and a package migration). All of which we see was responded to accordingly.
At this point & time, if you wish to approach the intended service provider we cannot stop you in doing so.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We do apologize for any inconvenience caused and for the breakdown in service you might have experienced.
We've perused your account and see that you've contacted us for a couple of issues (data charges, hardware fees and a package migration). All of which we see was responded to accordingly.
At this point & time, if you wish to approach the intended service provider we cannot stop you in doing so.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,