1 reviews | Active since Aug 2016
1 week for an itemised billing
<p>Hi there, I am totall disgusted by MTN services, I called a week ago(reference ********** 96) and spoke to Palesa and she indicated I will receive my bill withing 2-24 hours, needless to say I didnt receieve it, I called the next day(19th Aug), I was then advised, it would take between 3-5 working days. so I waited called again on the 24th Aug and spoke to Lebo and she then said it will take between 2-24 hours for me to receive my bill, still didnt receive it. I then called today(25th Aug) and spoke to Palesa again(Reference 235 994) and she inidcated I will receive it today, which I really do not believe. Can somebody please assist me, I just need my itemised billing quite urgently...</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********