1 week and already issues

<p>I recently ported my number and took out a contract with MTN (huawei p10),i was told i have 3 months free mtn to mtn calls and that my minutes will be 60 for the month because of pro rata.So i called my gf who is on MTN as well thinking it's obviously free like Sheppard had said,sadly my call cut after 54 mins saying i have run out of data.I called 808 and a call was logged as they realised they did not add the promotion to my package?? so that was sorted right.Now my second issue is still not sorted and when i call 808 trying to explain is like pulling out teeth.I want my 54 mins airtime because why should i lose that it was your guys mistake not mine,my call to my gf supposed to have been free not use up my airtime.i dont undertsand it's one week since i have this phone why do i need to even need to type this? Please sort this out i can't be having issues with MTN already</p>