1 reviews | Active since May 2016
1 million queries, no solution
<p>The amount that MTN need me to pay was billed on a ********** account which I have reported a billion times to MTN. MTN already declared the two accounts ********** and promised to credit my account within 4-5 days on the 18th of April 2016. My account, *** is up to date and I am tried of MTN nonsense.</p> <p>I will NOT pay for something that is due to MTN POOR service, INEFFICIENCY and them being USELESS when it comes to customer service. I do not want anything to do with MTN after May 22, 2016.Please resolve this as I need to cancel my contract on the 22 of May 2016 and port my number.</p> <p>Please check any quarries related to my account. Among many others, see references below:</p> <p>REQ: ***</p> <p>***</p> <p>***</p> <p>***</p> <p>***</p> <p>Req: 669 005 3</p> <p>***</p> <p>***</p> <p> </p> <p>Mike responded on my hellopeter complaint and promised that this would be resolved by friday yesterday, Nomsa Nkuna from customer care only rep**** that she will pass this to legal department, and then Sifiso Maoka from credit management rep**** Kindly note a Journal will be passed on your account, please pay your normal monthly subscription fee.</p> <p>Since then, nothing has hapened. I DO NOT want MTN to tell me I can not cancel mycontract because I owe them.</p> <p> </p> <p> </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly be advised that the ***** department will be passing a journal for the ********** amount.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly be advised that the ***** department will be passing a journal for the ********** amount.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
