1 reviews | Active since Sept 2015
1 GB Dats
Send a complaint via Hello Peter. ( See attached)<br> <br> Received feedback back - Ref Nr. Alice Van Der Merwe - ***<br> <br> We would like you to please explain to us on the following number *** WHY the 1GB Data included in the 1000 Minute Contract disappeared end February 2015. This was included in the original contract with Nashua Mobile and was still available after MTN took over. In your response you say this phone is on an open contract = we never changed it, was always an a My Choice 1000 Minute!!<br> <br> Please explain also on the following number ***- the 1GB Data was actually loaded twice after February 2015 and was then fixed....<br> <br> Could it be that you loaded it on the wrong contract and forgotten to load it on the first mentioned number.<br> <br> Both phones same contract - My Choice 1000 Minute<br> <br> Please advise ASAP.
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that a credit has been passed for the February invoice on your MTN account.
Best regards
Mantoa
REQ:***
Best regards,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that a credit has been passed for the February invoice on your MTN account.
Best regards
Mantoa
REQ:***
Best regards,
