MN
Muzikayise N
1 reviews | Active since Jan 2018
10 Jan 2018, 19:23
1 Day uncapped internet
Mtn has 1Day uncapped which has 150MB called fair usage and after using internet (150mb) then you connection or internet becomes extremely slow you can't even upload file or watch video
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MTN South Africa's replyOfficial
11 Jan 2018, 19:02Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation the 24hr day data bundle, it has been designed to cap 150 mb it's a fair usage policy, please visit our website https://www.mtn.co.za/Pages/termsandconditions.aspx?pageId=384 for confirmation.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply11 Jan 2018, 19:02
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation the 24hr day data bundle, it has been designed to cap 150 mb it's a fair usage policy, please visit our website https://www.mtn.co.za/Pages/termsandconditions.aspx?pageId=384 for confirmation.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,