1

I went today on the 27 February 2016 in connection my cellphone contract that I'm trying to short out for the last 3 months now. I previously spoken with the manager a Lady. She is also very unproffessional she touches her customers and made promisses. However today the consultant Adam Pepper that opened my contract didn't wanted to assist me. He told me that he don't know what's going on. I then feder requested to speak to Moeashra Wilken that assisted me two weeks ago. Moeashra then came she told me that she's on lunch now. I ask her very nicely if she can just tell me the status of my account if I would be able to use my phone. She rep**** in afrikaans \ my broe eks op lunch nou\". I was shocked and didn't know how to reply. This was very disrespectful of her speaking to my like that. I think Mtn should employ people that has self respect, that has integrity for themself's and the customers. Because she was speaking as if she's speaking to a gangster or one of her friends on the street. Mtn should really look into this matter and give proper training for staff on a customer level. You treat people in general with respect."