KT
Khotso T
1 reviews | Active since Dec 2015
02 Dec 2015, 09:13
1
Mtn keeps debitting my account after several calls instructing them to unsubscribe/discontinue my contract. They are simply profitting at no cost.
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Replies (1)
MTN South Africa's replyOfficial
04 Dec 2015, 14:23Hello Khotso20,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your number has been cancelled and migrated to prepaid. A request has been logged with the billing department for the late cancellation, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your number has been cancelled and migrated to prepaid. A request has been logged with the billing department for the late cancellation, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply04 Dec 2015, 14:23
Official
Hello Khotso20,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your number has been cancelled and migrated to prepaid. A request has been logged with the billing department for the late cancellation, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your number has been cancelled and migrated to prepaid. A request has been logged with the billing department for the late cancellation, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,