*****

My husband's phone got suspended today. Went into one of your branches just to be told someone internally added contracts to his profile. This is obvious *****. But the only way for his phone to be reconnected again is by him having to pay the balance for contracts that he did not sign for. If you know that your employees are committing ***** why should the customer first pay? This is absolutely ridiculous. And now we have to patiently wait for the money to be reimbursed. We have been with MTN for years and this is the treatment we get as customers. Sort out your employees.