1 reviews | Active since Jul 2011
0 rated streaming data on whattovu... NOT!
<p>I have subscribed to whattovu which is mtn's vod service, reason being they state that when mtn customers use the service it will incur 0 rated data charges for streaming content. However, I have been streaming a couple of episodes and my data has been consumed.</p> <p>WHY? On the vu site it states that if you are a mtn customer and your apn settings is on mymtn or internet one will not incur data charges...</p> <p>Why should i pay a subscription fee equal to showmax, incur data charges and not even be able to stream via apple tv?? </p> <p> </p> <p> </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team the DATA Center division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team the DATA Center division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********