CS
Claudia S
1 reviews | Active since Aug 2016
16 Sept 2016, 13:29
***
<p>Still nothing. I am neither contract noor prepaid as I still do not have service. I cannot get to speak to anyone as I cannot dial 173. I mtn are clearly not interested and Noone actually calls me back. No wonder there are so many problems. I am left with no choice to move service providers as mtn are not the only network out there. It's shocking the service I receive as well as the lack of trying to assist. </p>
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MTN South Africa's replyOfficial
19 Sept 2016, 20:02Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the number *** have been migrated to prepaid and logged a request for R -222.10 to be refunded to your bank account.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply19 Sept 2016, 20:02
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the number *** have been migrated to prepaid and logged a request for R -222.10 to be refunded to your bank account.
warm regards
mike
REQ:***
Best regards,