LS
Leon S
1 reviews | Active since Jun 2016
15 Aug 2016, 17:04
**** !!!
<p>So we apply for an addiotional contrcat..... get the sms...Congratulations your MTN application has been approved , please wait for a call from dealer. T&C's apply....... go to collect and they advise the credit limit is tbe problem.... we have 5 contracts with MTN an will be cancelling them one by one as hey expire !! You ar wating our time.... the "credit limit" i exeeded by R250" and they do not want to increase this !!.... Cheers MTN ... you are not a "service provider"</p>
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MTN South Africa's replyOfficial
16 Aug 2016, 16:06Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the credit limit override has been approved, we have requested the consultant who captured the application to assist and contact you for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
MTN South Africa's reply16 Aug 2016, 16:06
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the credit limit override has been approved, we have requested the consultant who captured the application to assist and contact you for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,