SM
Sammy M

1 reviews | Active since Aug 2021

16 Nov 2024, 01:43

unjustly placed on debt review by MSD-Consulting

In 2020, I was unjustly placed on debt review by MSD-Consulting, prompting me to escalate the situation to the National Credit Regulator (NCR). Unfortunately, the NCR took three long years to resolve the matter, ultimately finding MSD-Consulting at fault. Despite this ruling, they continue to refuse to lift my name from the debt review or remove the red flag associated with it. I reached out to their consultant, Nazeerah Toffie, who informed me that I would need a court order to rectify this situation. It’s baffling that I should have to pursue legal action for a mistake they made. Moreover, I’ve come across numerous similar complaints about MSD-Consulting on social media, raising concerns about why no decisive action has been taken against this organization.

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Replies (1)
MSD Consulting
MSD Consulting's reply16 Nov 2024, 08:30
Official
 Good day 

Thank you for reaching out with regard to your experience with MSD Consulting. 

We can assure you that is not the way we deal with our clients. A consultant will be in contact with you immediately to resolve all the issues you have been experiencing. 

Once again, we apologise for the inconvenience caused and we appreciate your patience as we resolve these matters for you 

Regards 

MSD CONSULTING TEAM