Unfair listing

This company I feel that they listed me under debt review without my consent, at first I spoke with them on phone call and agreed that I needed help, but after few days I sent them email requesting a cancellation of their services but they never rep**** to email and they never cancelled that application, now I'm struggling with debt review of which I didn't need, and I still have that email where I was instructing them to cancel their service, but they went through with it