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Petunia M

1 reviews | Active since Jan 2025

28 Aug 2025, 14:53

Placed under debt review without my knowledge

I was placed on debt review without my knowledge and mis information. I made a follow up on the 15th July and I was assisted by Esack. He/she told me tje flagging will be removed after 2 weeks. I have been trying to contact MSD they don't answer their calls. U see now it is another problem to just get hold of the person who assisted me and not advising me of the outcome of my query. This is really unprofessional and frustrating. Can I get assistance please.

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Replies (2)
MSD Consulting
MSD Consulting's reply01 Sept 2025, 08:41
Official
Good morning Ms Petunia Malope

Thank you so much for your review - please be advised that your current status is B, please see below the meaning there of and be advised that you will be able to make new debts after 90 working days.

''In South Africa's National Credit Regulator (NCR) Debt Help System (DHS), a Status B indicates that your debt review assessment resulted in a rejection. This means the debt counsellor found you were not over-indebted and, therefore, your debt review application was rejected. You will be issued with a Form 17.2 to notify you and your credit providers of this outcome''.

Please feel free to reach out directly to Ms Esack via email. 
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Petunia M's update30 Sept 2025, 19:31
Reviewer Update
Thank you Ms Esack for you prompt assistance I will follow up again after 90 days. Kindly provide me with Ms Esack's email. Thank you.