MM
Matshepo M

1 reviews | Active since Oct 2015

07 Oct 2024, 15:18

MSD is a ****,they dont answer calls and refuse to cancel even when they are wrong very SADDDD!!!I need help to get out this as it was a breach of contract.

I consulted with MSD to help with my debt which was against me and I was promised a breather ,then I had a nighmare when my homeloan lawyers knocked at my door three months later,wanting to reposess the house as I was not paying.I immediatley informed MSD and tried calling no answer,email were ignored.I now had to go on over drive to save my house,mind-you i was uptodate in my payments until theyMSD came,none of them is taking responsibilty after Homeloan declined their offer as it was late and they were not paying but debiting me.

azling Standard Bank has rep**** and declined your offer and you are also not responding on my emails and calls.

I need a confirmation of cancelation as there is a major challenge with my homeloan that you have known for 3months now and failed to inform.

Please respond as soon as possible.

Thanks Matshepo **** No answer matsepo mokoka <***> to: Fazlin Basha <***> date: Jun 12, 2023, 11:00 AM subject: Re: *** mailed-by: gmail.com Hi Fazlin

Any feedback on this?

Thanks Matshepo

matsepo mokoka <***> Attachments Thu, Jun 15, 2023, 1:38 PM to Fazlin

Fazling Standard Bank has rep**** and declined your offer and you are also not responding on my emails and calls.

I need a confirmation of cancelation as there is a major challenge with my homeloan that you have known for 3months now and failed to inform.

Please respond as soon as possible.

Thanks Matshepo

Fazlin Basha

Reinstatement Administrator

MSD Consulting PTY LTD

Office: ***

Customer Service: ***

Email: ***

http://www.msd-consulting.co.za To this day all my efforts have not yielded any help from MSD,I feel abused and taken advantage of by a company that said they are going to help.

Someone please help me!

On Mon, Jun 5, 2023 at 1:35 PM Fazlin Basha <***> wrote: Good day,

I trust you are well.

Kindly find attached running statement that reflects all payments made & a revised proposal that includes the insurance.

Kind Regards,

Fazlin Basha

Reinstatement Administrator

MSD Consulting PTY LTD

Office: ***

Customer Service: *** From: matsepo mokoka [mailto:***] Sent: Tuesday, June 06, 2023 9:47 AM To: Fazlin Basha <***> Subject: Re: ***

Good day Fazlin

Thanks for the documents,received.

What is the way forward.

Thanks

Matshepo

0
Replies (1)
MSD Consulting
MSD Consulting's reply08 Oct 2024, 08:41
Official
Good day 

Thank you for reaching out with regard to your experience with MSD Consulting. 

We can assure you that is not the way we deal with our clients. A consultant will be in contact with you immediately to resolve all the issues you have been experiencing. 

Once again, we apologise for the inconvenience caused and we appreciate your patience as we resolve these matters for you 

Regards 

MSD CONSULTING TEAM