JW
Jade W

1 reviews | Active since Oct 2014

22 May 2025, 08:15

MONEY TAKEN OFF ACCOUNT BUT CREDITOR CLAIM NO PAYMENT MADE FROM MSD W.T. F!!!!

How many more emails should I send before I get a clear answer regarding my husband's debt review!!!!!!!!!!?????????

I have sent the complaints department an email, Zainab responded only with an enquiry of what my husband's contact number is (that was provided to him by ME!!!), my husband called MSD and spoke to a lady called Sylvia, I have sent the CEO Muhammad an email, and NO RESPONSE!!!!!!

I am tired of begging for answers, I am going to the NCR regarding this issue and will be laying a formal complaint together with anyother reviews on HelloPeter for misrepresentation.

I am no a dog and neither is my husband!!!!!!! we shouldn't have to beg!!!!!!!!!!!!!

Now get someone to call me before 12PM TODAY OR I WILL GO TO THE NCR ABOUT THIS COMPANY, YOU DON'T KNOW WHO YOU PLAYING WITH!!!!!!!!!!!

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Replies (5)
MSD Consulting
MSD Consulting's reply22 May 2025, 08:47
Official
Good day,
Thank you for reaching out to us regarding your experience with MSD Consulting.
Please be assured that the experience you described does not reflect the standard of service we strive to provide to our clients. A consultant will be in contact with you shortly to address and resolve the issues you’ve encountered.
We sincerely apologies for the inconvenience caused and appreciate your patience as we work to make this right.
JW
Jade W's update22 May 2025, 09:26
Reviewer Update
Thank you for coming back to me.

I am counting down, you have until 12PM today or I laying a formal complaint. I am tired of begging for an answer.
MSD Consulting
MSD Consulting's reply22 May 2025, 10:01
Official
Noted 
JW
Jade W's update22 May 2025, 11:06
Reviewer Update
I'd like to say thank you to Nosi, who was an extreme help in getting this process cleared. She was calm and highly apologetic. Thank you Nosi. I'm so sorry it had to come for me to go on social media to get someone to wake up.

Someone once gave me advice they said, "when the dust is gone, forget about the problem and work on moving forward". I look forward to moving forward with Nosi and MSD.

Thank you once again.
MSD Consulting
MSD Consulting's reply22 May 2025, 15:10
Official
Good Day
 
 
Thank you for reaching out to us as we appreciate the effort in taking the time out of your day to leave this helpful review.
 
 
We try our best to provide excellent service as our clients are our top priority.
 
 
Kind Regards
 
 
MSD CONSULTING TEAM