Horrible service.

I received call from Waseem last month advising me about their services and i was interested as i'm trying to get my finances in order. the following day when i called requesting to speak with him it was a mission which failed. tried again for few days in a raw and still i could get hold of him but he's at MSD. Mind you while we was busy with the application he would call me many times and i even received an email with the forms but when i question some clause i didnt understand he was nowhere to be found. Eventually got hold him on the phone after his colleague called me trying to advise me about their services and that's when i asked to speak with him. my concerns were not properly dealt with. this is in the beginning of my arrangement with MSD and already receiving the worst service. Received an sms from my bank with reference number today then i called MSD for further assistance , again i had to call more than 5 times with my call being transferred and cut off. Finally got hold of Labeeqah who took my details and advised that the person responsible for my profile will get back to me as soon as they return from their tea break, that was around 10: 35 and it is now almost close of business and i'm yet to be assisted. And yes i still tried to call in but experienced the same frustration as i did in the morning. THIS IS NONSENSE, NO SERVICE NONE WHATS SO EVER, ALL THEY KNOW IS TO CUT YOUR CALL INSTEAD OF ASSISTING A CUSTOMER.