MK
Megan K

1 reviews | Active since Dec 2015

04 Jan 2026, 12:01

****ED OFF

THE MOST HORRIBLE EXPERIENCE EVER, THEY WERE QUICK TO CONVINCE MY HUSBAND WHY WE SHOULD JOIN DEBT REVIEW JOINTLY. TODAY WE ARE A COMPLETE MESS BECAUSE OF MSD CONSULTING

JOINT MSD IN JUNE, THEY CALLED SAYING EVERYTHING IS IN ORDER. IN THE MEANTIME IT WAS NOT. MY VEHICLES ACCOUNT WAS NEVER CONCLUDED, THEY TOOK ON THEMSELVES TO SHORT PAY THE VEHICLE. RECEIVED LETTERS FROM THE BANK OF TERMINATION NOTIFIED MSD THEY SHIFTED BLAME TO THE BANK WHEN THEY WERE 100% AT FAULT.

TODAY I AM FIGHTING TO KEEP A CAR THAT WAS NEVER IN ARREARS. THE BANK MADE IT KNOWN TO ME THAT MSD KNEW WHAT THEY FAILED TO PROVIDE ME WITH THE LETTERS FROM THE BANJ STATING THE CAR IS UNDER DEBT REVIEW. I HAVE BEEN CALLED BY MSD THE BANK IS WRONG WE GOT THIS. I AM ****ED OFF AND ANGRY . WHEN CALLING THEY WANNA PLAY DEFENSE. WHEN THEY HAVE BEEN COMPLETELY WRONG. I TOLD ILHAAM TELEPHONICALLY AND THROUGH EMAILS MSD CONSULTING I WILL HOLD LIABLE TO PAY UP THE ARREARS. TO DATE NO ANSWER, THEY MADE ME LOOK LIKE A FOOL TELLING THE BANK THEY AT FAULT UNTIL THE BANK PROVIDED ME WITH EVIDENCE THEY ARE NOT. THE BANK FURTHER NOTIFIED ME THAT THEY DID NOT RECEIVE PAYMENT FOR NOVEMBER AND DECEMBER. NOTIFIED MSD, THEIR RESPONSE THE PAYMENT WAS MADE WITH THE WRONG REFERENCE. WHAT THE HELL. AND STILL NOT FIXED, REQUESTED PROOF OF AMENDMENT TO PROVIDE IT TO THE BANKS COLLECTION TEAM AS I WAS HANDED OVER DUE THE ARREARS CAUSED BY MSD.. NO RESPONSE TO DATE. I TOLD MSD STRAIGHT YOU CANNOT BE PAYING THE AMOUNT YOU PAYING WHEN THE ARREARS IS STILL NOT BEING PAID. I HAVE BEEN SENDING MAILS CALLING.. AT THIS POINT I AM TAKING MSD TO COURT FOR THE ARREARS, I TRIED EVERYTHING WITH MSD NOW I AM FEED AND ****ED OFF

YOU PLACED ME IN A HORRIBLE EXPERIENCE AND REFUSE TO TAKE ACCOUNTABILITY FOR YOUR ACTIONS. WILL BE IN CONTACT WITH MY LAWYERS. YOU WILL PAY THE ARREARS OF 20 700 AND STILL COUNTING MSD CONSULTING CAUSED.

TO ANYONE READING DO NOT USE MSD CONSULTING AT ALL

0
Replies (1)
MSD Consulting
MSD Consulting's reply05 Jan 2026, 08:23
Official
Good day 

Thank you for reaching out with regard to your experience with MSD Consulting. 

We can assure you that is not the way we deal with our clients. A consultant will be in contact with you immediately to resolve all the issues you have been experiencing. 

Once again, we apologise for the inconvenience caused and we appreciate your patience as we resolve these matters for you