JD
Jodine D

1 reviews | Active since Aug 2025

21 Aug 2025, 09:25

Consultants are ignoring me

I have been trying to get a hold of MSD consulting for 3 weeks. They refuse to cancel my contract and refund me. I made it very clear I am a student. It is only my student loan which I already have an agreement for. Consultants are promising to get back to me but no one has been contacting me from day 1. The second debit is around the corner and my emails are not being responded to

0
Replies (3)
MSD Consulting
MSD Consulting's reply21 Aug 2025, 14:43
Official
Good day 

Thank you for reaching out with regard to your experience with MSD Consulting. 

We can assure you that is not the way we deal with our clients. A consultant will be in contact with you immediately to resolve all the issues you have been experiencing. 

Once again, we apologise for the inconvenience caused and we appreciate your patience as we resolve these matters for you 

JD
Jodine D's update21 Aug 2025, 15:26
Reviewer Update
Thank you I have been assisted by Mrs Isaac. I am currently awaiting feedback
MSD Consulting
MSD Consulting's reply21 Aug 2025, 15:48
Official
Good Day
 
 Thank you for reaching out to us as we appreciate the effort in taking the time out of your day to leave this helpful review.
 
 We try our best to provide excellent service as our clients are our top priority.
 
 Kind Regards
 
 MSD CONSULTING TEAM