SM
Siphamandla M

1 reviews | Active since Feb 2024

02 Feb 2024, 13:59

Complaints about MSD consulting.

The service was good at first. Now that they have deducted over double the amount we agreed on nobody attends to my query. I have called, and was given an email: ***. I emailed last week Friday and up to today, there's no response or acknowledgement, but silence. When I whatsapp the customer service, there's no response either. It seems that they want to continue with this even on the next deduction.

0
Replies (2)
MSD Consulting
MSD Consulting's reply02 Feb 2024, 15:47
Official
Good day 

Thank you for reaching out with regard to your experience with MSD Consulting. 

We can assure you that is not the way we deal with our clients. A consultant will be in contact with you immediately to resolve all the issues you have been experiencing. 

Once again, we apologise for the inconvenience caused and we appreciate your patience as we resolve these matters for you 

Regards 

MSD CONSULTING TEAM

Best regards,

MSD Consulting
MSD Consulting's reply02 Feb 2024, 15:51
Official
Good day 

Thank you for reaching out with regard to your experience with MSD Consulting. 

We can assure you that is not the way we deal with our clients. A consultant will be in contact with you immediately to resolve all the issues you have been experiencing. 

Once again, we apologise for the inconvenience caused and we appreciate your patience as we resolve these matters for you 

Regards 

MSD CONSULTING TEAM

Best regards,