MM
Mpho M
1 reviews | Active since Apr 2010
10 Dec 2015, 14:06
Wrong Device delivered
An agent from mrp called me an sold me a pretigeo tablet and i agreed to take the offer however they delivered samsung young and i called them informing them about the wrong phone and i was told that the need to listen to the recoding before they can come and axchenge the device and thats when i told them that i dont need it anymore and its been two months calling them and they keep telling me excuses and all i need from them is to fetch their phone as they failed to deliver according to te aggreement
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MRPMobile's replyOfficial
11 Dec 2015, 09:59Hello roroza,
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Many thanks,
mrpmobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Many thanks,
mrpmobile
Best regards,
MRPMobile's reply11 Dec 2015, 09:59
Official
Hello roroza,
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Many thanks,
mrpmobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Many thanks,
mrpmobile
Best regards,