Wrong billing & Worse customer service

<p>I called the MRPmobile on the 4th of October ,spoke to a lady named Janine ,told her reduce my allowance to R25 ,i told her not to allow my billing be more than that and she assured me that it has been reduced but now when i check the amount due this month it says R517 which means it was increased instead,according to my calculation im supposed to pay only R285,today i called the customer care again today to Enquire about the amount due this month ,a lady called Sindisiwe kept on telling me that their system has been upgraded and that ill get my statement on the 1st whereas they debitting on the 26th.she didnt sound interested in helping me.she kept quiet from time to time as i was asking questions,constantly had to say are you still there.Im so disappointed in their service,im already sick of it!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>