SP
Salegga P

1 reviews | Active since Dec 2019

29 Jul 2020, 14:35

Worst services one can imagine

Dear Support,

I have been calling since I received this stupid iPad. I cannot hear nor download and the battery dies same day I charge this device. I have been calling two flippen months with no joy,and in I'm gatvol of calling with no action.. I will stop all payments,and banking details. You can hand me over I don't care as I have no joy from your *********** staff.

It is sad that I had to resort to bad language,as I had it with you...I am seriously frustrated,as they deduct money from my banking account,and I cannot use the device, which I reported same week. This is not fair and against consumer practice.i spoke to Avinash the supervisor who made promises,and don't honour same. It's disgusting.. I want nothing to do with any of MRP mobile ..it's the worst service I had in a long time. Is this South Africa,and how you treat people,then you have a long way to learn customer services . Your supervisor did not even commit to his promises..all this **** in talking and no action does not work for me. I am exposing you to consumer ombudsman.

Regards Salegga

0
Replies (1)
MRPMobile
MRPMobile's reply30 Jul 2020, 07:23
Official
Hi ,

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
 Regards
MRPMobile