WORST SERVICE IN MY LIFE

I would like to voice out my concerns about Mr Price Mobile, I feel like they in business of ripping people off, I had a contract with them for 2 years and I had so many problems up until I decided to destroy and throw away the sim card because they kept debiting my account for safe base and phone box and when I enquire they told me I signed up for it using my MRP mobile number so I destroyed it and I told the consultant several times about this.

My contract ended in August 2017 and I did not receive any communication from Mr Price but they kept debiting my account, and in November I called the contact centre and they told me the reason why they debiting my account is because I was supposed to write a written communication which was never communicated to me, And I expected for MRP to contact me 30 days before my contract ended and find out if I still wanted to continue with the contact or not. and the lady I spoke to told me they will cancel it.

And I reversed the money that they debited for November because they were not supposed to have it at the first place . Now I received an SMS advising me that my R129 has been handed over to daily for collection and I need to pay to avoid legal action. This worries me that they never valued me as the client because they were not even interested in finding out why the number that they claim to be loading data on has never been used for over a year!!!!!!!!!! I am a very good payer, I have never missed their payment even when I was not happy I honoured the contract that we had but unfortunately it ended in August