NS
Nsovo S

1 reviews | Active since Oct 2019

19 May 2020, 12:08

Worst Service Ever!! Dont take any of thier contracts

Worst Service Ever!! If you hear Mr price and data contracts, run for your life. I had a contract with them that ended in march 2020. They did not do the part on thier end. Stopped billing me but did not cancel the actual contract. They have hard locked my phone for 2 days and when i call they don't know their story. Been back and forth between them and vodacom and suddenly they now realize the front end shows something and the back end shows something else. Soo *********** and clueless about their own service offerings. Now im the one who has to suffer because somebody failed to do their job. They must fix their mess ASAP so that i can close their store account as well. Worst service ever. I will never recommend anyone to take any of thier contracts. Never ever!!

0
Replies (2)
MRPMobile
MRPMobile's reply19 May 2020, 12:59
Official
Hi There,

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

 
Regards
MRPMobile

NS
Nsovo S's update19 May 2020, 14:03
Reviewer Update
I hope atleast one of your agents that contact me will know what they doing. I am sick and tired of this now. Been back and forth with your consultants from yesterday and nobody seems to know what to do.