SS
Sant-Marie Smit

1 reviews | Active since Jun 2012

28 May 2015, 12:19

Worst Service Ever!!

For the second day in a row, Ive had the worst worst worst experience on the phone with these people. <br> Two weeks ago the nicest girl phones me, saying, that since I am already a valued customer of Mr Price, could she interest me in a contract.<br> <br> So I say yes, but please phone me tomorrow. Since I am busy now. '<br> <br> Since that evening I have phone mister price mobile twice, completed the contact us page twice, was told that i do not listen to the consultant, was told i cannot be transferred to the sales department, was also told there is no supervisors looking after these customer service agents. <br> <br> When i told the guy to stop, wasting my time he promptly hung up on me. <br> <br> I dont thing this is valued added service, I still dont know if now I am going to be billed for a product, if it is enroute to me. I KNOW NOTHING&gt

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Replies (1)
MRPMobile
MRPMobile's reply28 May 2015, 12:32
Official
Hello Santmarie,

We appreciate you getting in touch with us and would like the opportunity to help resolve the issue. We will be contacting you via your email address shortly as we are unable to reach you on your mobile number.

warm regards,
mrp mobile