worst mobile operator ever MRPMOBILE

its been over a year ive had someone take out a contract for me at mrp mobile however its been a real nightmare... every single month without fail, i pay R370 for the contract and they debit the money from the account however every month when i do try to use the contract sim, the sim has been suspended!!!!!

most ****tiest service ever...

The person who took out the contract for me is tired of calling the service provider every month to reactivate the sim.... i cannot make calls, cannot dial out, cannot check the balance, cannot use the data, nothing!

all i get when i call them is that the person who took out the contract must call in.....HELLO! THEY ARE SICK AND TIRED OF CALLING BECAUSE ITS IRRITATING TO DO THE SAME THING MONTH AFTER MONTH! so they gave me their id no and told me to call in......

what else am i to do now because they refuse to call the callcentre to activate this sim.....

i do not get reimbur*****t for calling, for my time yet im paying for something thats owed to me and im not receiving. Is there a higher authority i can take this up with because i am sick and tired of this month after month story!