TG
Tyrone G

1 reviews | Active since Mar 2015

26 May 2015, 18:05

Worst ever service provider !

I was **** to by sales agent about the specs of Lenovo tablet I can't make calls or receive calls When data is used up all service are disconected no signal nothingm I wanted to cancel contract handset . The call centre were not very helpfull and instead reveal their dangerous policies and it do not help that I've never receive a copy of the contract to date. They were supposed to make a debit order but did not do it . Now they charge me a penalty fee. They gave me alternative means to pay them with cellphone. Instead I got info that my cellnumber don't exist . They finally make the debit order and know I still don't have any data from them no reception or network coverage I finally. Get hold of them on noisy line with rude consultant that disconect line cause he wants to talk alone I phone again this time the lady shock me when she revealed their very high inflated prices for cancellation. Nearly double what service providers are charging mrp*** are my ref number

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Replies (1)
MRPMobile
MRPMobile's reply27 May 2015, 09:13
Official
Hello Trigger27,

Thank you for sharing your experience with us. We take these matters seriously and our customer care team leader will be in contact with you personally to try and resolve the issue.

warm regards,
mrp mobile