Worst customer service! SORT IT OUT

<p>I agreed to a MRP Mobile sim with a fee of R75 airtime every month, i inquired the sales person if the sim would fit into an iphone 6s and he said it is a pop out.<br />I revived my sim and turns out the sim did not fit into my phone. I tried to cancel the sim contract the next day and customer service said OK they will send an sms confirming the sim was cancelled.</p> <p>I did not receive the msg!</p> <p>At the end of the month i received my monthly statement only to see that i was charged a Connection fee of R100, which i was not informed about. As well as R75 airtime that i have not used because the sim does not fit into my phone.</p> <p>I called customer service again to cancel the sim contract as i do not want it anymore. The told me about the cancellation fee and said they would go back to there call records on the previous conversation REF # ********** , I spoke to Pindile! I was told that they would contact me within the next 48 hours, i still have not received that call.</p> <p>ID : ********** 025081<br /> ********** 796</p>