1 reviews | Active since Sept 2014
Worst customer service!!!
<p>The most unappreciated experience ever. Rude untrained agents and when they do not want to answer they say they cannot hear you! I have emailed my bank statements along with their statements to show how their errors have been made. I have been requesting for the past few months for the reimbur*****ts of my funds which they cannot reverse they give you excuses yet my statements show it was double debited!!! The agent has a cheek to say there are no managers that want to speak to you!!!! Talk about customer service!!! They give Cell C a bad name and being a cell C customer for more than 7 years… I mean really now!!! Agent Meeander Moodley rude as ever, Nontulu even worse threatens to drop the call as she cannot get a manager to assist and then starts shouting at a person like her account was not fixed!!! If its not sorted Im going to ombudsman</p>
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
